Clays and Wings returns policy: We will accept a returned item providing it is new and unused, in original factory packaging with all the tags on and returned within 14 days. Please e-mail us at esales @claysandwings,com for a RETURN AUTHORIZATION NUMBER, OR call us at 1-772-492-9105. We cannot process your return without the RA number. To exchange for a different size please e-mail us at esales@claysandwings.com or phone us at 1-772-492-9105. Exchanges will incur our regular shipping costs. We thank you for your business.